Executive Support Systems

• A executive support system is a software system under control of one of many decision-makers that assists in their activity of decision making providing and to improve the ultimate effectiveness of the decision outcome.
• Characteristics of an Executive Support Systems
1. Tailored to individual executives
2. Easy to use
3. Have drill down abilities
4. Support the need for external data
5. Can help with situations that have high degree of uncertainty
6. Are linked with value added business processes
• Capabilities of an Executive Support System
1. Support for defining overall vision
2. Support for strategic planning
3. Support for strategic organizing and staffing
4. Support for strategic control
5. Support crisis management